HIVSupportUK Terms of Service
Governed Under the Laws of England & Wales

Terms of Service & Community Agreement

Last updated: August 2026. Please read these terms carefully prior to registering or participating in our community.

1. Acceptance of Terms

By accessing, browsing, registering an account on, or interacting with HIVSupportUK.com (the "Platform", "Service"), you agree to be bound by these Terms of Service, our Privacy Policy, and our Online Safety Guide. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

2. Eligibility & Age Restriction

Strict 18+ Requirement: HIVSupportUK.com is exclusively designed for adults aged 18 and older who reside within or visit the United Kingdom. Creating an account if you are under 18 years of age is strictly prohibited and will result in immediate termination.

3. Zero Stigma, Zero Harassment & Anti-Doxxing Policy

HIVSupportUK.com is dedicated to providing a safe, judgment-free haven for adults living with HIV and supportive allies. We enforce a zero-tolerance policy regarding:

  • Outing / Unauthorized Disclosure: Sharing, screenshotting, or disclosing another member's HIV status, profile details, photos, or private conversations outside the platform without explicit written consent is an egregious violation and will result in permanent ban and potential legal referral under UK privacy and communications law.
  • Harassment & Abuse: Any bullying, hate speech, threats, unwanted sexual advances, or derogatory language based on health status, gender, sexual orientation, ethnicity, disability, or religion.
  • Commercial Solicitation & Spam: Offering unapproved commercial products, pharmaceutical sales, counterfeit medications, or spamming discussion feeds.

4. User Accounts & Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately at bond@hsvbuddies.com if you suspect any unauthorized access to your account.

5. Non-Clinical Peer Service Disclaimer

HIVSupportUK.com is a peer-led social networking, community discussion, and educational platform. It does not provide medical diagnoses, clinical treatment plans, or emergency triage. For personal healthcare management, please consult your NHS HIV specialist clinic or GP. In an emergency, dial 999 or 111.

6. Intellectual Property & User Content

You retain ownership of the content and photographs you upload. By submitting content to public community boards or editorial submissions, you grant HIVSupportUK.com a non-exclusive, royalty-free license to display that content within the platform strictly in accordance with your privacy settings.

7. Account Termination & Suspension

We reserve the right to suspend, disable, or permanently terminate any account that violates these Terms of Service or poses a safety risk to other members, with or without prior notice. You may also delete your account at any time with complete data purging.

8. Governing Law & Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

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