We Typically Respond Within 12 Business Hours
How Can We Help You?
Our dedicated UK community team is here to assist you with account questions, privacy inquiries, and safety feedback.
General Support & Accounts
For all member account assistance, login queries, community feedback, trust and safety moderation, and data protection inquiries, email our support team directly.
Urgent Crisis & Clinical Support
If you are in emotional distress or require immediate medical guidance, free 24/7 UK emergency and peer services are available:
Samaritans (24/7 Emotional Support):
116 123
NHS Non-Emergency Health:
Dial 111
THT Direct (HIV Helpline):
0808 802 1221
Medical Emergency:
Dial 999